Kristen Briggs, President & Owner
Manny Gallegos, VP of Sales & Operations
Ted Larkin, VP of Sales
Pam Jassel, Director of Customer Care & Service
Alex Jackson, Service Technician and Network Specialist
Thom Nicklay, Service Technician
MMSWEST will customize the application that’s right for you!
Your business is unique and one of a kind, with it’s own individual needs. MMSWEST takes the time to consult with you and your staff to analyze your mailing and document handling needs. Once analyzed, MMSWEST will provide you with a detailed recommendation that includes technology benefits, expectations, specifications, installation support, customer service and financial information. They will offer you the most advanced mailing technologies to match your company for the best solutions possible.
Your document handling solution will be customized to your exact requirements before the system is delivered. From installation to operator training, preventative maintenance, and emergency back up, MMSWEST will be there for you .MMSWEST is a partner you can count on, taking pride in offering the very best consultation, service and support.
MMSWEST will show you how you can:
- Control postage costs and speed mail delivery
- Eliminate costly manual labor and boost security
- Maximize postage savings and mailing accuracy
- Ship, receive and track with total precision
- Optimize work flow for ultimate productivity
- MMSWEST can help you increase revenue, lower costs and raise efficiencies by:
- Capturing the maximum discounted postage rates, while increasing address accuracy
- Expediting mail service for improved cash flow
- Automating slow and expensive manual processes
- Reducing often overlooked materials and consumable costs
- Managing, tracking, accounting for and controlling all your carriers and related expenses
- Designing workspaces that optimize employee productivity and safety
MMSWEST’S mission incorporates these elements:
- To Be a growing company.
- Growth comes from existing customers, attracting and retaining new ones and expanding operations.
- To be a profitable company.
- Profitability fuels growth and reflects how well we meet our customers needs.
To fulfill this mission MMSWEST has adopted these major objectives, broad in scope but specific in purpose. As tangible statements of principle, they represent what MMSWESTstands for and the higher ideal we seek.
These objectives focus on people. Satisfied customers, dedicated employees, vendors and partners. MMSWEST’S objectives are also results oriented, aimed at achieving excellence and sustaining a competitive advantage.
- To attract and retain customers by meeting their needs with quality, service and value. Quality and service will secure customers today and keep them tomorrow.
- To operate consistent with providing the highest quality and value. Only by trimming every unnecessary expense can we give our customers the service they want at competitive prices.
- To attract, develop and reward quality people. Bright, friendly and effective employees, well-trained and highly motivated, hold the key to our success.
- To forge a partnership among all employees, to sustain the growth and vitality of our company. Pride, unity and cooperation will shape the company’s destiny.
- To treat our Vendors as valued partners, keeping in mind that without their strong support, our service to the customer suffers.
MMSWEST’S business relies on customers.
How we conduct business with those customers is important. It is the company’s expectation that all employees treat the customer, each other and the staff of our vendors with respect and courtesy.
Our Promise of Quality
MMSWEST promises you innovative, quality products and service excellence you can trust. We are committed to operational excellence in all aspects of product analysis, procurement, distribution and customer order fulfillment. Through the use of new technologies, a dedicated and talented workforce and a committment to the principals of continous improvement, MMSWEST will deliver superior quality solutions and maximum customer value.
MMSwest is committed exclusively to the mailing systems Industry. We are dedicated to providing maximum economic value for our customers by offering the absolute best product and service choices available. From small businesses to large corporations, MMSWEST has the products and service to help any mail operation become more productive.
Excellent Service isn’t just a promise …
It’s Our Mission !
We believe our Commitment can best be defined by:
through superior performance
Honoring commitments & taking responsibility